FAQ

Basics

Do I need real money? No. Neap is on NEAR testnet, and the app gives you 1,000 test USDC.

Which wallets work? NEAR testnet wallets, including Meteor, HOT and MyNearWallet. Phantom arrives with the Solana phase.

Do I ever hold the token? No. A perp tracks the price. Your collateral, profit and loss are all USDC.

Is there an order book? No. You trade against the market's pool at the oracle price plus a spread.

Trading

Why does my order say pending? Orders fill in two steps. A keeper fills yours against the next price, usually within 2 to 4 seconds.

Why did my order expire? The price moved past your limit, or no fresh price arrived within the order's lifetime. Nothing was charged except gas. Place it again.

Why can I only close, not open? The market is in reduce-only mode, or its price is more than 10 seconds old. Both protect you from trading on a bad price.

Why is my profit not withdrawable straight away? Profit matures over a short warm-up before it converts to USDC. The app converts it when you close.

What is the maximum leverage? 10x on majors and 4x on long-tail markets. The default is 2x.

Markets and liquidity

Can I list any token? Any token with a Ref / Rhea pool against USDC on NEAR that passes the depth check. See Creating a market.

I created a market and nobody can trade it. A new market has an empty pool. Add liquidity on the Pools page.

Can the team take my funds? No contract method lets an admin move a user balance. See Security.

Can I trade Solana tokens? Not yet. Solana markets and trading from a Solana wallet are the next phase. See the Roadmap.